We recommend that you send returns by recorded or signed for service, and retain your proof of postage, as we cannot be held liable for any goods lost in transit.įollowing changes in EU VAT and custom rules starting on 1st July we have temporarily suspended deliveries into Europe. If your return is outside our 14-day policy or you have any other issues in relation to your order please contact return your item(s) via Royal Mail for a £2.00 fee, please follow the guide on your delivery note or head to to create a returns label/QR code.Īlternatively, you can return the items via another courier but this will be at your own expense. We will email you to confirm your return has been processed, please note the cost of the goods only will be credited to your card, all delivery charges are non-refundable and a £2.00 returns charge will be deducted from your refund for using the Royal Mail returns service. Refunds can take up to 10 working days to be processed. Items must be returned unused and in their original packaging or we will not be able to accept the item.
Orders are delivered Monday - Friday with the exception on bank holidays.įrom the date you receive your order you have 14 days to return unworn purchases. Orders made after 3.30pm on Friday will be dispatched on the following Monday. Order before 3.30pm to receive your delivery the following day. UK Standard delivery is charged at £3.95 and UK next day delivery is charged at £4.95.
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